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Manuals
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"Sandy was presented with the challenge of pulling together all our company sales and administrative policies and formatting them in a manner that was clearly and technically easy to understand. This was the first complete and comprehensive policy manual written in the company's 28-year history. It was a huge undertaking that included policies related to several departments. The final product is now an invaluable tool for training and reference."
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Nancy Magill
Administrative/Human Resources Manager
First Choice Business Machines
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Sales Manual for HiLine Home Consultants & Branch Managers
HiLine Homes uses a unique approach to building market-value homes at below-market costs. The sales manual helps control costs by ensuring that precise policies are understood and followed.
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Training manual for the health food industry
Developed concept and served as editor and chief writer for: The Guidebook: Compete with Confidence, which was presented at a special meeting of the National Nutritional Foods Association. Developed for DW Green, a marketing and advertising company, it helps small natural food stores learn to compete in today’s market.
Download sample .pdf file
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Policies and procedures manual for sales representatives of small business machines
Worked with the administrator of First Choice Business Machines (FCBM) to develop a reference manual for the sales staff. The portion shared here is with permission of FCBM.
Download sample .pdf file
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Leadership and Motivation training guide for entrepreneurs
Worked for Business Advantage to develop one of ten modules for Systems for Success. Researched and wrote copy including:
What Makes An Effective Leader?
 Developing Your Leadership Potential
Leading Change
Applying Your Leadership Skills
Creating a Motivational Environment
Developing Employees
Business Advantage sells these training guides. Sample copy is not available.
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